Data protection

1 When do we use and process personal data?

We know that the careful handling of your personal data is significant to you. As data protection is therefore a high priority for us, we strictly adhere to the statutory provisions when collecting, processing and using data. In principle, you can visit our website without providing any personal data. In some cases, however, we require the following data from you:

when placing an order / booking

when you contact us

Your data helps us to customize and continuously improve our website. We use the personal data in detail to process the orders, to deliver the goods, to process the payment, to prevent misuse of our website and to inform you about orders, products, services, and offers.

In order to be able to contact you more easily and quickly than by post, we ask you to provide us with your e-mail address. Of course, we will only use this for newsletters if you have expressly consented to this.

2 What do we do with your personal data?

2.1

We store personal data primarily for optimal order processing and may pass it on to other companies for this purpose. An example in this context is the forwarding of data to a carrier who delivers the goods to you, or the forwarding of data to our contractually affiliated partners for financial services (credit card).

2.2

In individual cases, e.g. for discount campaigns, we may also pass on your personal data in the form of your name and e-mail address to the service provider Mailchimp, which handles the mailing for us.

You can object to the use of your e-mail address at any time without incurring any costs.

2.3

If you have subscribed to our newsletter, we reserve the right to use selected data via an external newsletter service provider to send the newsletter.

We use the Mailchimp service for this purpose. (Mailchimp declaration on the Mailchimp website)

If you subscribe to our newsletter, your e-mail address will be transmitted to Mailchimp for this purpose
(further details such as place of residence or other personal data are not requested).

By subscribing to the newsletter, you agree that we may evaluate the use of the newsletter and our website in order to provide you with individualized topics. The evaluation will only take place if you have expressly consented to this or until you revoke your consent.

Translated with DeepL.com (free version)

3. do I have a right to information?

We are of course prepared to provide you with information about all your stored data at any time in accordance with the Data Protection Act. Please contact us using the contact form or by e-mail.

4. how do we protect your personal data?

When you register in the “Customer account” area or place an order, your personal data is transmitted to us. To prevent this data from falling into the wrong hands, we encrypt it using the SSL procedure (Secure Socket Layer). This is currently the most common and most secure data transmission method on the Internet. We use it as standard as soon as sensitive data is transmitted. In addition, all customer information is stored on secure servers that are not accessible to unauthorized persons and are protected from external access by a firewall.

We also maintain various other security measures to protect our customers’ personal data. In connection with these security measures, you will occasionally be asked to provide proof of your identity before we display personal information to you. One example of this procedure is access to the customer account, which is only possible by entering a password.
In addition, your data is only processed by third parties within the scope of commissioned data processing, and we regularly ensure compliance with technical and organizational measures to protect your data in accordance with legal requirements.

5. Do we use cookies?

We use cookies that enable us to make your shopping experience as pleasant as possible. No personal data is stored in our cookies. Cookies are text files that are stored on the user’s computer when they visit a website. These enable you, for example, to conveniently enjoy the cross-page shopping cart display, in which you can see how many items are currently in your shopping cart and what your current purchase value is. These text files do not contain any personal data.

In order to be able to use all the functions in our store, you must allow permanent cookies in your browser. If you do not make the settings for permanent cookies, you will be able to visit our store, but you will not be able to view your shopping cart inventory, for example.

6. When will your data be deleted?

All data is generally deleted when the purpose for which it was stored no longer applies. If there is a statutory or contractual retention period for certain data, the data will be blocked instead of deleted.
You also have the option of having your data deleted or corrected at your own request.

7. What types of personal data are used?

The following data is only stored for the following specific types of data:

When placing an order:

First name

Surname

postal address

e-mail address

Payment details

When contacting us:

First name

Last name

e-mail address

First name

Last name

Your address

E-mail address

Telephone number

When using the protected area “Customer account”:

When subscribing/unsubscribing to the newsletter:

E-mail address

8. Do we use web analysis tools?

Yes, we do, like most Internet companies. Below we inform you in detail about the services we use.

8.1 Use of Google Analytics

We use the web analysis tool Google Analytics to analyze the number of visitors to our online store and to collect the resulting statistics.

Please note the following:
This website uses Google Analytics, a web analysis service provided by Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link.

Last name

e-mail address

First name

Last name Your address

E-mail address
Telephone number
When using the protected area “Customer account”:

When subscribing/unsubscribing to the newsletter:

E-mail address

8. Do we use web analysis tools?

Yes, we do, like most Internet companies. Below we inform you in detail about the services used.

8.1 Use of Google Analytics

We use the web analysis tool Google Analytics to analyze the number of visitors to our online store and to collect the resulting statistics.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. In connection with the issue of the use of analysis tools that collect complete IP addresses and make them available to the user, we would like to point out that this website uses the Google Analytics analysis tool using the “_anonymizeIp()” extension provided by Google. For this reason, the IP addresses determined are only processed in abbreviated form in order to exclude any direct reference to the individual Internet user.

Extended Google Analytics functions

As of May 15, 2017, all remarketing audiences created in Google Analytics will be expanded so that you can benefit from the new cross-device features available in AdWords and DoubleClick. This allows us to reach users regardless of device when using Google Analytics Audiences.

If users have consented to Google linking their web and app browsing history to their Google Account and using information from their Google Account to personalize ads they see on the web, Google will use data from these logged-in users together with Google Analytics data to create and define audience lists for cross-device remarketing. To support this function, Google Analytics collects Google-authenticated IDs of these users. This personal data from Google is temporarily linked to our Google Analytics data in order to create target groups.

9. DO YOU HAVE ANY QUESTIONS?

Then please send us an e-mail at:

info@om-center.ch